Senior IT Systems Administrator
Listed on 2026-01-22
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IT/Tech
Systems Administrator, IT Support, Technical Support, Network Administrator
Jet Parts Engineering LLC is seeking a skilled IT Manager/Generalist to oversee our IT operations on Long Island, New York. The ideal candidate will have a strong background in IT management and a deep understanding of various Microsoft products, alongside robust networking knowledge and experience in desktop support.
Key Responsibilities
· Tier 2 IT Support & Support Management:
Oversee the IT department's daily functions and lead Tier 2 desktop support efforts, swiftly resolving technical issues for end-users and ensuring effective support for all technology-related issues.
· Microsoft Products Expertise:
Utilize and manage Microsoft technologies, including Office 365, Azure AD, Intune, Entra, SharePoint and on-premise Active Directory.
· Salesforce Administration:
Manage and support Salesforce platform including user administration, security settings, custom objects, workflows, and integrations with Microsoft 365 ecosystem. Provide end-user support and training on Salesforce functionality.
· AI Initiatives:
Support and implement AI-driven solutions to enhance business operations.
· Network Management:
Maintain and troubleshoot local area networks to ensure efficient connectivity and performance.
· Tool Management:
Administer and use tools like Ninja One RMM, Huntress, Sentinel One and SIEM to enhance IT security and efficiency.
· Troubleshooting:
Proactively identify and resolve technical issues, ensuring minimal disruption to operations while also providing desktop support for approximately 100 endpoints.
EXPERIENCE AND SKILLS
· Proven experience in IT management or a similar role.
· Strong knowledge of Microsoft products, specifically Azure AD, Intune, and on-premise Active Directory and server management.
· Experience with Salesforce administration, including user management, customization, and integration with Microsoft 365 applications.
· Comprehensive networking knowledge.
· Experience in Tier 2 desktop support.
· Familiarity with IT management tools including Ninja One, Huntress, and Sentinel One.
· Excellent troubleshooting skills and the ability to think critically under pressure while working with an IT team remotely.
Compensation details: Yearly Salary
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