Account​/Contract Manager

Biffa, Bognor Regis, England, United Kingdom

Office-based in Ford, West Sussex. Monday to Friday, 37.5 hours per week.

Provide efficient and effective management of the Recycling & Waste Handling Contract to ensure all contractual obligations are fulfilled whilst maintaining a positive and productive partnership with West Sussex County. Lead the sourcing of outlets for output materials not handled by the Biffa Commodities Team. Primary locations:
Ford and Horsham.

• Responsible for the contractual relationship of the West Sussex County Council (WSCC) Recycling Waste handling Contract and MRMC Contract with Biffa.
• Contract management, upstream and downstream, including strategic, operational and compliance elements to maximise recycling.
• Preparation and submission of monthly reports to West Sussex County Council (WSCC).
• Create and sustain a positive working relationship with West Sussex County Council (WSCC) to support profitable operations for both parties.
• Client liaison and management to ensure all operational and contractual obligations under the RWHC are met.
• Act as the main point of contact for the WSCC Contract managers on all contractual and operational issues, ensuring contractual timescales are achieved or exceeded.
• Maintain contractual records and documentation such as correspondence & change notices at all times.

• Degree-level education, ideally in an environmental discipline.
• IOSH Safety for Managers certification with solid knowledge of environmental and H&S legislation.
• Experience managing a PFI contract or similar, preferably within a local authority setting.
• Ability to manage, interpret and integrate data through BI systems (desirable).
• Proven leadership skills with the ability to motivate, engage and drive high-performing operational teams.

• Competitive salary.
• Employee life cover.
• Ongoing career development, training and coaching.
• Generous pension scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme.

At Biffa, we love working with waste. We turn it into sustainable power, find new ways to recycle it, and keep it off the streets. Our team of 11,500+ people across the country says we provide rewarding, challenging, and never dull careers. As the UK's No. 1 choice for business waste management, we build strong partnerships and focus on responsible solutions.

We champion diversity, equity, and inclusion in every part of our operations. We believe inclusive cultures generate the best outcomes for colleagues, customers and stakeholders.