Practice Assistant

We are seeking a motivated and organised Practice Assistant to support the day-to‑day running of our busy GP practice working 20 - 25 hours a week. This is a varied and hands‑on role providing administrative, operational, and premises support to ensure the practice runs efficiently and safely.

The successful candidate will have excellent time management skills, a flexible approach to workload, and the ability to manage multiple tasks in a fast‑paced healthcare environment.

Administrative & Clerical Support

Provide general administrative and clerical support to the practice team

Filing, scanning, document management, and maintenance of records

Support ad‑hoc administrative tasks as required

Procurement & Stock Management Normandy

Support surgery procurement processes

Order and monitor stock levels of surgery supplies

Receive, unpack, and store deliveries appropriately

Premises & Health and Safety/vendors

Undertake routine premises checks to ensure a safe and compliant environment

Support health and safety monitoring and reporting

Coordinate maintenance tasks and liaise with contractors

Monitor and document routine servicing of equipment and premises

Update and maintain template practice policies

Assist in the creation, review, and maintenance of Standard Operating Procedures (SOPs)

Ensure documents are accurate, version‑controlled, and accessible

Staff Communications & σχεσnagement

Produce and distribute a monthly staff newsletter

Coordinate staff birthday cards and support staff engagement initiatives

General

Maintain confidentiality and comply with data protection and information governance requirements

Support the practice team in delivering high‑quality patient care

Undertake any other duties appropriate to the role as requested by the Practice Manager

Bersted Green Surgery is a friendly and forward‑thinking GP practice based on the outskirts of Bognor Regis. We operate from a modern, purpose‑built premises and provide care for around 13,500 patients.

You will be working as part of a close‑knit team that includes receptionists, administrators, nurses, paramedics, pharmacists, GPs and management. We value teamwork, respect and high‑quality care, and the we are committed to supporting our staff with ongoing development.

Core Responsibilities

Provide comprehensive administrative and operational support to the GP practice to ensure the smooth day‑to‑day running of services

Support procurement processes, including ordering, receiving, unpacking, and monitoring stock and supplies

Undertake general clerical duties including filing, scanning, document mgmt, and data entry

Carry out routine premises and health & safety checks, escalating issues as appropriate

Coordinate maintenance tasks and liaise with external contractors and service providers

Monitor and record routine servicing and compliance checks of premises and equipment

Assist in the development, updating, and maintenance of practice policies and Standard Operating Procedures (SOPs)

Support governance and compliance requirements through accurate documentation and record keeping

Produce internal staff communications, including a monthly staff newsletter

Manage workload effectively, prioritising tasks and balancing multiple demands in a busy environment

Maintain confidentiality and comply with information governance, data protection, and NHS policies at all times

Work flexibly as part of the wider practice team and undertake additional duties appropriate to the role as required

• Excellent organisational and time management skills
• Ability to prioritise and manage a varied workload
• Good written and verbal communication skills
• Flexible and adaptable approachούς work
• Reliable, proactive, and well organised
• Able to work independently and as part of a team

• Experience in an administrative or support role
• Experience of working in primary care
• Experience of handling confidential or sensitive data
• Experience supporting premises, health & safety, or governance processes
• Experience creating newsletters or internal communications
• Experience updating policies or SOPs