Manager Supply Chain OLA

The Manager of Supply Chain Services is responsible and accountable for provision of supply and equipment availability, distribution, logistics, and inventory management services for a specific FMOLHS entity and its affiliates. Provides leadership and oversight of service delivery ensuring proper execution of supply chain services. Accountable for assuring achievement of organizational goals related to inventory management, supply chain quality assurance, work process redesign, and customer services through utilization of human and capital resources.

Collaborates with others, as a key member of the hospital leadership team, and is recognized as the health system's primary steward of official inventory assets for the specified entity. This position relies on extensive experience, superior relationship management, and sound judgment to strategize, plan and accomplish goals with a wide degree of creativity and latitude.

• Customer Service
• Communicates effectively with customers at all levels of the organization.
• Responds to customer issues and/or concerns.
• Perform routine quality/service rounds to units.
• Pays attention to detail that assures patients, visitors and employees have a quality experience in our facility.
• Demonstrates commitment to achieving superior customer satisfaction through quality of work, communication, problem solving, initiative, flexibility and adaptability and attitude.
• Greets customers in a friendly manner.
• Works well with others by recognizing the value of our diverse workforce and remains open to new view points, ideas and talents.
• Understands the importance of a positive attitude and recognizes that our customers have a sense of urgency.
• Supply Chain Services
• Acts as primary liaison between hospital or entity leadership and Supply Chain staff to coordinate and oversee Supply Chain service delivery, customer satisfaction, and quality assurance.
• Serves as resource for hospital or entity departments and personnel by providing leadership, supply chain expertise, and high quality support regarding all supply chain operations and information.
• Develops strategies and tactical plans to achieve optimal supply chain and total cost improvements using technology, process redesign, and effective communications to ensure quality outcomes.
• Estimates future resource requirements and hires/discharges departmental staff members in manner that ensures efficient operations and complies with relevant regulations governing the employment process. Implements and monitors departmental work schedules and duty assignments.
• Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality and infection control standards.
• Represents specified hospital or entity in all system level supply chain related strategy and planning discussions.
• Ensures that all departments personnel are proficient in the use of the current software systems used in the department.
• Develops and coordinates the implementation of departmental policies and procedures, and reviews the utilization and application of those procedures in an effort to promote departmental efficiency and provide high quality health care services.
• Performance Improvement
• Directs departmental continuous quality improvement programs that support the attainment of optimum health care service outcomes.
• Ensures compliance with applicable regulatory agency and JCAHO guidelines.
• Leadership
• Leads Supply Management Teams to identify cost reduction and process improvement opportunities.
• Selects, trains, orients and assigns departmental staff members in manner that ensures efficient operations and complies with relevant regulations governing the employment process. Implements and monitors departmental work schedules and duty assignments.
• Ensures all personnel are proficient in the use of the current tools, software systems, and metrics used in the department.
• Provides guidance and support to staff members, aids in removing performance barriers, and facilitates effective problem solving amongst employees.
• Prepares performance appraisals, assesses feedback from customers and peers, and communicates to employees successes and learning opportunities.
• Other Duties as Assigned
• Completes assigned projects.
• Active involvement and oversight of performance improvement initiatives.

• 8 years of supply chain or healthcare administration leadership experience.
• Masters Degree or 8 years of related experience allowed for substitution of degree.
• Job Identification 44793
• Job Category
• Job Shift Day
• Job Function Supply Chain
• Worker Type Employee
• Regular or Temporary Regular
• Requisition Schedule Full-Time
• Hours of Schedule (e.g. M-F 8a-5p) M-F 8a-5p
• Department Supply Management Services-FMOL Health System
• FMOLHS Company Code Franciscan Missionaries of Our Lady Health System Inc