Retail Store Management Trainee

Paid $15.00 to $26.48 per hour.

This role is designed for external retail assistant managers and store managers interested in “fast‑tracking” into a Store Management position. This role requires a minimum of one year of retail management experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above your hourly base rate.
• Vacation:
  Employees are granted one week of paid vacation after six months of active, full‑time service. Eligible employees receive an additional week after one year of service and two weeks on each anniversary thereafter (subject to state/local requirements). 120 hours after five years.
• Sick/Personal: 8 hours after six months of employment, then 16 hours each anniversary thereafter (years 2‑5) (subject to state/local requirements). 24 hours after five years.
• Employee discounts are available on the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) is available to full‑time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of store management experience. A Store Manager Trainee is accountable for the day‑to‑day operations of the store and promoting a positive, productive environment. The position partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction.

The role also analyzes store financial statements to ensure financial goals are met and contributes to asset protection and new customer acquisition.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of store associates to meet company standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, which include inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store’s financial statements and drive profitability through communication and goal‑setting.
• Ensure that operating standards meet or exceed company standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• The Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties and tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in accordance with federal, state, and local law.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• May be asked to assist a customer on the exterior of the building or retrieve products from exterior storage buildings.
• Minimum age 18 years old.
• High School Diploma, GED, or equivalent experience.
• Must be able to work in multiple locations as business…