Automotive Service AdvisorShop Manager

Benefits

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Training & development
• Benefits/Perks
• Health Care Reimbursement
• Performance Bonus
• 401K Employer Contribution
• Free Weekends

We are a small family owned business, specialized in the repair of European cars. We have locations in both San Antonio and Boerne, Texas. More details about us can be found at

We are looking for an Automotive Repair Service Advisor/Shop Manager to join our team. The ideal candidate will have experience as a Technician working on European cars, excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing Technicians and Service Advisors, quoting jobs, ordering parts, addressing customer inquiries, and managing required documentation.

• Managing customer interactions, explaining repairs and costs, and address their concerns
• Ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed correctly and in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations

• High school diploma or GED required, bachelor’s degree preferred
• Professional automotive repair experience:
  Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
• Valid state-issued driver’s license and clean driving record are required
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred