Leasing Consultant | Camden Boca Raton
Listed on 2026-01-11
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Sales
Bilingual -
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Summary
Are you customer focused, passionate about people, and eager to have fun? Our Leasing Consultants are Camden’s first impression to potential and current residents. Their primary responsibilities are to ensure resident satisfaction while meeting leasing, retention, and occupancy goals. They excel in communication, think outside the box, and build lasting relationships to create exceptional experiences.
Essential Functions- Manage the leasing process from tour to move‑in, including closing the sale, completing lease documents, and inspecting units for a great move‑in experience.
- Showcase the community features that meet customer needs.
- Use a customer‑focused attitude year‑round to ensure a smooth renewal process for existing residents.
- Utilize and create marketing and social media strategies to increase property traffic.
- Support occupancy and retention goals by following up with potential and current residents.
- Handle unpredictable situations with problem‑solving skills and sound judgment.
- Maintain accurate knowledge of the community and competitors to give residents the information they need to decide.
- Promote positive resident relations through courteous and timely response to resident needs and concerns.
- Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval, and related bookkeeping tasks.
- Collaborate with team members to plan and organize resident events.
- Assist in other projects and activities as needed.
- One year of experience in sales, hospitality, or customer service.
- Bachelor’s degree preferred.
- Meet or exceed sales and customer service goals.
- Work a varied schedule, including weekends and holidays.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Leasing and/or property management experience preferred.
- Knowledge of One Site and Yield Star preferred.
- Bilingual in Spanish is a plus.
- Intermittently sedentary but requires mobility to tour, show, and inspect apartments daily.
- Uses repetitive hand‑wrist motions for computer use and writing.
- Works in an office setting with daily outdoor exposure to heat, cold, damp, rain, etc.
- Proper lifting techniques, SDS, general safety training, and appropriate PPE minimize hazards.
- Handles stressful, urgent, novel and diverse work situations daily.
- Emotional stability and personal maturity are important attributes.
- Regularly works long hours and odd schedules, including weekends.
- Requires periodic travel by automobile; may require airline travel, out‑of‑town or overnight trips.
- Attendance and punctuality are essential for success.
- Contact HR for the position’s Physical Demands Analysis.
This job description is not an all‑inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job‑related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
To learn more about our Benefits, visit Camden Benefits.
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