Entry Level Account Manager - Boca Raton, FL

Entry Level Account Manager - Boca Raton, FL

Boca Raton, FL, USA

Job Description

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory specializing in state‑of‑the‑art automated DNA based molecular analysis of chronic and infectious illnesses. MDL is expanding its sales force across the U.S. The Entry Level Account Manager will maintain a large client base of existing customers, serve as liaison between management and customers, and resolve any customer issues.

• Grow client base revenues by presenting new test information and up‑selling new sources of revenue from existing clients.
• Establish positive long‑term client relations.
• Educate and train clients, research problems and coordinate solutions between the laboratory and client.
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required.
• Maintain knowledge of competitors and their presence in assigned territory.

• 1-3 years of successful customer service experience.
• Well‑developed multi‑tasking, organizational skills, and detail orientation.
• Energy, motivation, enthusiasm, and integrity.
• Excellent written and verbal communication skills.
• Must demonstrate sound judgment and decision‑making ability.
• Computer proficiency in MS Office, Excel, e‑mail and internet functions.
• Knowledge of laboratory testing and competing products.
• Must be able to travel within the coverage area and occasionally nationwide.

• Use hands to handle, control, or feel objects, tools, or controls.
• Ability to sit, stand and walk.
• Ability to drive motor vehicle.

• Requires frequent traveling by motor vehicle.
• May be exposed to various workplace environments when meeting with customers.

• Medical Assistant certification or Associate Degree, BA/BS preferred.

• Competitive Salary
• Company Car
• , Dental & Vision Insurance
• Short and Long Term Disability
• Life Insurance
• Dependent Care Flex Spending Account
• Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
• Identity Theft Protection
• 401(k) Plan
• Paid Vacation & Holiday
• Business Professional Environment

Medical Diagnostic Laboratories, LLC is an equal opportunity employer.