Sales Associate, Robert Graham - Boca-Raton

About Us

ROBERT GRAHAM, founded in 2001, is an American eclectic luxury men’s and women’s apparel brand. Our company offers excellent career growth opportunities, competitive salaries, and benefits within a dynamic work environment.

Job Purpose:

This position supports overall sales in the store, staff, merchandise, and customer service, promoting a culture of sales to build productivity and passion for the brand. The person in this role will ensure that all internal and external customers receive exemplary service and a positive store/brand experience.

• Meet sales goals and continuously motivate sales staff to meet assigned sales and productivity goals
• Support the development of associates’ sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
• Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
• Work with the Store Manager to assist with events and incentives that will continue to grow the customer base, with particular emphasis on building local market

• Ensure all associates provide the highest level of customer service to achieve World Class Service standards
• Resolve all client problems and complaints quickly and effectively
• Assist sales associates with various customer service issues (dissatisfied customers, returns, defective merchandise)

• Dedicated to meeting the expectations and requirements of internal and external customers
• Gets first‑hand customer information and uses it for improvements in products and services
• Acts with customers in mind; establishes and maintains effective relationships with customers

• Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
• High School Diploma or equivalent
• A strong commitment to customer service and teamwork
• Excellent brand and product knowledge
• Flexibility to work a retail schedule that includes evenings, weekends, and holidays
• Ability to lift up to 50 pounds of merchandise
• Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience working in a sales‑commission environment preferred
• This commission‑eligible position will receive a generous employee discount at Robert Graham

Entry level

Full-time

Sales and Business Development

Manufacturing, Retail, and Retail Apparel and Fashion

Robert Graham is an equal opportunity employer

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