Merchandising Specialist

Overview

The Elite Retail Merchandising Specialist is a full‑time dedicated BDS Rep responsible for break‑fix, installation, and ad‑hoc maintenance work, plus general merchandising tactics. Duties include installing/building displays, end caps, fixturing, and maintaining those displays, resetting planograms, conducting break‑fix repairs, and delivering in‑market training for other area representatives.

• Install and/or build displays, fixturing, and endcaps, including security, cabling, wiring, monitors, media players, and audio connectivity.
• Troubleshoot and resolve display issues to ensure full functionality.
• Lead teams on multi‑rep projects that can require full 8‑hour days and travel up to 120 miles.
• Meet ad‑hoc maintenance requirements (store service within 48‑72 hours, independent troubleshooting, accurate status reporting).
• Perform general merchandising functions, including resetting planograms, POP, and pricing/fact tags.
• Build in‑store relationships and participate in weekly conference calls.
• Complete administrative tasks (scheduling reports, data entry, visit reporting).
• Complete certifications to train other BDS market representatives on break‑fix and merchandising work.
• Achieve other tasks as requested by management.

• High school diploma or equivalent.
• Experience building displays, fixturing, monitor cabling/connectivity.
• Experience using tools required to maintain displays.
• Experience troubleshooting and fixing display issues.
• Strong verbal and written communication skills.
• Detail oriented and highly organized.
• Ability to independently manage an account base.
• Ability to read schematics and correctly connect components.
• Professional demeanor.
• Proficient use of a personal smartphone/tablet with GPS for photo upload, assignment reporting, and document reference.
• Valid driver’s license and reliable transportation with proof of auto insurance.
• Commitment to complete the market area’s minimum weekly or special project hours.
• A basic toolkit (multi‑screwdriver, torx bits, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy‑off, putty knife, microfiber cloth, goo‑gone).

• Travel up to 120 miles with paid drive time and mileage per company policy.
• Available to work a minimum of 40 hours per week, with 45‑50+ hours based on business needs;
  Monday‑Friday starting at 8 am, occasional weekend work.
• Hours exceeding 40 in a week will be communicated in advance by leadership, and all hours comply with state and local wage, overtime, and rest break guidelines.

• Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk, hear, and drive.
• Always lift and carry supplies up to 10 lbs; regularly lift up to 40 lbs; frequently lift up to 25 lbs; occasionally lift up to 100 lbs with a second person.
• Work 8‑hour resets when necessary.
• Climb ladders taller than 10 ft.
• Maintain continuous hand/eye coordination and fine manipulation.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. All applicants will be treated fairly and equally.