Corporate Quality Technical Manager

The ASR Group® family of companies make up the world’s largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group® companies operate five sugar refineries, located in California, Maryland, Louisiana, Canada and Mexico. In Europe, ASR Group® companies operate sugar refineries in the United Kingdom, Portugal, and, with a joint venture partner, Italy.

The companies also farm sugarcane and own sugar mills in Mexico and Belize. The ASR Group® portfolio includes the leading brands Domino®, C&H®, Florida Crystals®, Redpath®, Tate & Lyle®, Lyle's®, Sidul® and Whitworths®. ASR Group® companies also produce and market Tellus®, a single-use, compostable tableware and food service product made from plant fibers, including sugarcane.

The Corporate Quality Technical Manager is responsible for managing corporate laboratories, including raw sugar and specific products analysis, providing direct support to site operating laboratories through their own actions and those of their team, and providing timely, accurate, and meaningful technical and quality assistance to customers, both internal and external. The position serves as an interface between quality, production, research, and sales and drives the Corporation’s quality goals and laboratory objectives at all facilities within the organization.

• Global

• A formal education in the technical field with a minimum of seven (7) years’ experience working in an industrial manufacturing environment
• Knowledge of Quality Assurance/Control practices and procedures
• Knowledge and understanding of sugar refining and required process aids preferred
• Knowledge statistical analysis (SPC), spreadsheets, and word processing, as well as strong communication, problem resolution and organizational skills
• Ability to interpret an extensive variety of technical instructions
• HACCP and/or related food safety training
• Knowledge of the operation and calibration of laboratory equipment
• Experience in ISO/IEC 17025 implementation and maintenance of accreditation preferred
• Continuous Improvement (CI) knowledge and experience preferred (i.e. Lean Six Sigma, Black/Green/Yellow Belt, 5S, etc.)

• M.S or B.S in microbiology, biochemistry, food science, or related field

• Manages a Corporate Quality laboratory providing technical and analytical services for the Company, to sales, customers, and manufacturing related to all our products including sugarcane molasses and other specialty products.
• Drives standardization of site laboratories through the development of training materials, uniform methods, proficiency testing programs, and on-site auditing.
• Is the subject matter expert for the implementation and maintenance of chemical hygiene plans with company laboratories.
• Establish, maintain, and monitor unique testing for specific customers (i.e. quarterly & annual testing)
• Prepares post-event reports, analyses, and regular status reports on Corporate Quality lab operations and projects
• Coordinate and provide training programs and technical presentations for customers, staff, and sales team related to all our products including sugarcane molasses and other specialty products
• Acts as a technical resource and advisor to company affiliates, subsidiaries, and academia
• Participates in and contributes to Quality Improvement efforts
• Participates in the preparation and maintenance of product formulations and documentation (e.g. specification, nutritional, etc.) for all our products, sugarcane molasses and other specialty products
• Supports SAP Certificate of Analysis (COA) system as a member of COA Support
• Responds to customer inquiries related to COA’s.
• Manages and coordinates the internal auditing of company laboratories and approval of 3rd party laboratories.
• Assist Research & Technology (R&T) and New Product Development (NPD) in both new products or product line extensions from laboratory through plant scale-up trials.
• Assists location startup and production QA/QC oversight at all…