GSOC Lead

Crisis
24, a Garda World company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis
24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement.

Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis
24 team today and be a part of something extraordinary where growth and impact converge.

• GSOC Leadership and Team Development: Lead, inspire, and manage a team of highly skilled security professionals. Promote a culture of excellence, discipline, innovation, and continuous learning. Mentor and develop staff to ensure they meet the highest standards in security operations.
• Strategic Vision and Operational Oversight: Work with stakeholders to day‑to‑day operational conditions and execute the GSOC’s evolving strategic vision, aligning it with the company’s global security strategy. Ensure seamless 24/7 operations focused on threat detection, risk assessment, and incident response, maintaining the highest level of readiness.
• Client Relationship Management: Establish and maintain positive relationships with clients, ensuring all communications are professional and addressing any concerns promptly to ensure resolution is satisfactory.
• Project Management: Manage assigned projects from inception to completion, ensuring that all deliverables are completed on time, within budget, and to the client's and Crisis
  24's satisfaction. Provide regular project updates to the client and Crisis
  24's management team.
• Quality Assurance and Continuous Improvement: Oversee the quality of work performed by the team, conducting regular audits and providing feedback to enhance performance. Continuously evaluate and improve GSOC processes and procedures to increase efficiency and effectiveness.
• Security Protocols and Crisis Management: Establish and enforce stringent security protocols and develop comprehensive crisis management plans. Lead the team in managing critical incidents effectively to minimize impact.
• Technology and Security Program Development: Stay informed on security technology and best practices and make benchmarking & optimization recommendations to our client to assist in meeting or exceeding industry standards for safety & readiness.
• Risk Analysis and Global Coordination: Assist in conducting & coordinating OSINT, research requests, and event/risk assessments to increase the client’s awareness on threats & safety concerns.
• Procedural Updates and Personnel Issues: Review and implement procedural updates based on team feedback. Address and support personnel issues, maintaining privacy and providing guidance to enhance work performance. Provide feedback to the Crisis
  24 Regional Director & Director level leadership for HR escalations and ensure employee privacy is maintained.
• Reporting and Communication: Provide detailed reports to senior management and clients with insights, metrics, and recommendations to enhance security measures. Ensure effective communication channels are maintained.
• Payroll: Input & triage weekly pay & monthly expense report information, ensuring all payroll transactions are accurate with the live schedule. Escalate & help resolve any identified payroll discrepancies in a timely manner.
• Scheduling & Coverage: Master navigating Crisis
  24 administratively, triaging requests to the appropriate stakeholder to support employee needs. Arrange coverage for employees…