Racquet Center Supervisor

Performs difficult para-professional work assisting with directing a diversified racquet sports programs; does related work as required. Work is performed under general supervision. Supervision is exercised over all Boca Raton Tennis Center or Racquet Center staff.

• Plans, organizes and oversees large-scale tennis programs and events catering to varied age groups with upwards of 300 participants.
• Publicizes upcoming tennis events and programs through diverse media channels
• Supervises and directs programs and ensures compliance with established policies and procedures;
• Recommends purchase of equipment and supplies and solicits bids for grounds, building, and courts;
• Prepares and manages budget for center, including forecasting, revenues and expenditures;
• Researches and recommends CIP and capital purchases;
• Prepares and follows up to resolve facility maintenance work orders;
• Supervises, schedules and evaluates work performance of staff;
• Manages billings, accounts, and oversees Pro Shop purchases and revenue accounts.
• Handles comments from public on programs, events and facility; ensures positive public relations.
• Maintains comprehensive program reports in Rec Trac.
• Compiles information from various sources and prepares payroll;
• Checks and reviews a variety of data for completeness, accuracy, and compliance with regulations, producing routine reports
• Manages incoming calls, assists the public, receives court reservations and collect fees.
• Assists in Pro Shop operations as needed.
• Maintains office files and keeps records
• Operates standard office machines, word processing, and data entry equipment.

• Tennis & Racquet sports and the day-to-day operations and maintenance of a tennis facility
• General office practices and procedures

• Use of a variety of Microsoft Office Suite products to include Word, Excel, and Outlook
• Use of computers and software applications to a moderate degree of proficiency including but not limited to for use of payroll and timekeeping (Oracle), reservation and registration management (Rec Trac)
• Developing and managing budgets
• Written and verbal communication, including to convey detailed or important spoken instructions to personnel accurately and concisely

• Plan and direct staff activities
• Correctly interpret and efficiently implement all applicable policies and procedures
• Delegate, manage, supervise, lead and motivate to achieve goals
• Prepare and maintain accurate records
• Establish and maintain effective and professional relationships with personnel under supervision, city staff and officials, as well as the general public
• Work a flexible work schedule that includes weekdays, weekends and evenings as needed.

• High School Diploma or GED equivalent
• Two (2) years of experience in community or group recreation program administration at a recreation or tennis center
• Six (6) months of supervisory experience in community or group recreation program administration at a recreation or tennis center

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

• Criminal Background Check
• Employment Verification
• Motor Vehicles Report (MVR) Check
• Drug and Alcohol Screen