Personal Injury Case Manager

Founded five years ago and headquartered in Boca Raton, FL, Torticity is revolutionizing the legal sector with groundbreaking technology and unmatched operational support. What began in mass tort case services have evolved into a full-scale transformation of personal injury law, reshaping how firms operate. Our proprietary tech boosts efficiency and sets new industry standards. Today, we offer comprehensive, end-to-end solutions that help law firms navigate complex litigation effortlessly.

As pioneers in "Lit-Tech," we blend innovation with justice, turning challenges into opportunities. Torticity isn’t just changing the game; we’re building the future of legal excellence.

Join us and be part of something extraordinary.

Hybrid work model:
Mondays, Tuesdays, and Thursdays in-office.

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Learn more about us and our leadership team:  🚀

We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Torticity is looking for an experienced Personal Injury Paralegal with exposure to pre-litigation injury cases. In this role, the Personal Injury Paralegal will be responsible for managing a docket of personal injury files. They will work on a high volume of pre-litigation cases from end-to-end, post-intake, including extensive plaintiff contact, investigations, and settlement negotiations with insurance adjusters.

• Proactively own and manage a robust case load effectively to meet internal stakeholder and external partner deadlines
• Managing claimant relationships as primary point of contact during pre-litigation phase
• Being open to providing feedback on and making suggestions for process improvements
• Acting as a liaison between the client and insurance carriers before the commencement of litigation
• Facilitating negotiations with claims adjusters
• Obtaining information & documentation necessary to evaluate bodily injury claims
• Creating and maintaining an internal database
• Requesting medical and billing records
• Preparing settlement demand packages
• Reviewing files with the supervising manager, paralegals, and attorneys

• At least 4 years of personal injury case management or paralegal experience
• At least 4 years of solid experience handling personal injury cases originating in Arizona
• Experience handling pre-litigation cases from inception post intake through settlement
• Proficiency with Microsoft Office tools
• Ability to work independently and in a team environment
• Demonstrates a high level of professionalism with confidential and sensitive information
• Acute attention to detail
• Company-paid travel may be required for annual or quarterly team visits.
• Knowledge of the Spanish, Portuguese or Creole language is strongly preferred

• We are a group of bright, kind professionals who are motivated by challenges and value integrity, innovation, and trust
• We cultivate a diverse and inclusive community, where all voices are heard and valued
• We leverage our strengths in legal technology to drive innovation and disrupt the industry
• We win as a team, commit to our work, and celebrate success together
• We boldly create the future while keeping equity and client impact at the center of all that we do
• We offer comprehensive compensation packages and inclusive health and wellness benefits

This role will receive competitive salary, benefits, and variable compensation. The salary for U.S.

-based employees in this role will be within the range listed below. Compensation is determined by various factors, including experience, location, and performance. This position is also eligible for variable compensation based on individual and company performance.

In addition, the position includes access to medical, dental, vision, and other benefits including flexible paid time off. At Torticity we recognize that our employees are not just professionals; they are individuals with unique lives, families, and challenges.…