Vice President of Revenue Operations Governance

What We'll Bring:

At Trans Union, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team – you’ll work with great people, pioneering products and cutting‑edge technology.

• 15+ years’ experience in revenue management, commercial operations, digital transformation or large scale quote‑to‑cash modernization within a global enterprise across the entire lifecycle – CPQ, CLM, Credentialing, Order, Delivery, Enablement Codes & Billing.
• 7+ years leading large‑scale, multi‑year enterprise digital platform transformation, including data architecture, end‑to‑end process design and modernization of systems.
• 5+ years leading cross‑functional teams and managing large scale vendor, system integrator and platform partnerships including contract negotiation and performance management.
• Strong grasp of commercial policy, pricing governance, deal desk, entitlements, credentialing and product catalog / data models.
• Proven ability to influence, align and communicate with senior executives (C‑Suite, BoD) and key stakeholders in support of complex transformation programs, strategic vision, business case investments and progress.
• Deep expertise in revenue lifecycle processes such as pricing strategy, contract governance, order orchestration, billing operations, entitlements management and customer enablement.
• Experience in program/portfolio management, project execution and program governance that ensures standardization, compliance and measurable business outcomes
• Knowledge of best practices in data modeling, analytics, process improvement
• Strategic, enterprise‑wide mindset, with demonstrated ability to translate vision into actionable roadmaps, KPIs, investment cases and organizational change plans
• Demonstrated ability to act independently, operate with ambiguity, facilitate decisions, influence others, resolve conflict, build consensus

• Bachelor’s degree in business, finance, analytics, information systems or engineering. Masters preferred.
• Professional certifications a plus (Salesforce, PMP, Lean/Six Sigma

This role will serve as a senior leader of revenue operations capabilities within the Tru Ops Global Operations team and is responsible for defining the vision, strategy, and plan for building and deploying modern, enterprise‑grade revenue management capabilities (pricing - CPQ, contracting- CLM, credentialing, order, delivery, billing, and provisioning & enablement) across the global B2B Salesforce ecosystem.

This leader will architect a cross‑functional transformation across sales, pricing, legal, operations, delivery, billing and technology as well as with software application partners and third‑party system integrators to deliver cohesive, scalable, globally consistent, integrated revenue operations processes and ecosystem. The Revenue Operations Governance Leader will have the opportunity to lead the digital transformation of CPQ (Configure‑Price‑Quote), CLM (Contract Lifecycle Management), Order Management, Delivery and Billing capabilities across a user base of more than 4000 users across over 30 countries and enabling revenue of approximately $5 billion globally.

This role will establish and oversee the enterprise revenue operations governance structure, ensuring disciplined execution, measurable outcomes and compliance with global standards. The revenue operations solution must align with downstream billing and ERP transformations to eliminate revenue leakage, reduce accounts receivable and enrich financial reporting and forecasting. Given the scope of the role, the leader will present progress, risks and results at the C‑Suite, CEO and, as needed, the Board of Directors levels.

• Develop and execute an enterprise‑wide, multi‑year roadmap for CPQ, CLM, Credentialing, Order Management, Provisioning and Billing setup aligned with business objectives.
• Partner with executive stakeholders across…