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Toll Operations IT Service Delivery Analyst

Job in Boca Raton, Palm Beach County, Florida, 33481, USA
Listing for: Florida Department of Financial Services
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Systems Analyst, IT Consultant, IT Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 40379 - 55000 USD Yearly USD 40379.00 55000.00 YEAR
Job Description & How to Apply Below
A state transportation agency in Boca Raton is seeking an SRCO IT Service Delivery Analyst. You will monitor service delivery performance, manage escalations, and ensure timely IT incident resolution. Knowledge of IT Service Management tools and practices is essential. The role includes developing service delivery procedures and supporting continuous improvement. This position offers an annual salary between $40,379.57 and $55,000.14, along with a comprehensive benefits package including health insurance and retirement plan.
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