Collections Manager; P2P

Exact Billing Solutions provided pay range

This range is provided by Exact Billing Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr – $/yr

Location:

Lauderdale Lakes, FL

Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies.

EBS is poised for exponential growth and is building out its teams to support the expansion of global operations.

Are you an experienced collections professional ready to take your career to the next level with a growing, fast-moving company? We have multiple clinic locations, and we’re expanding, so timely collections are critical to our operations. The work you will do can make a real difference to the lives of our client families and children by allowing us to open clinics where they are desperately needed.

• Lead a specialized P2P Coordinator collections team to collect money from clients.
• The P2P Coordinator team involves a diverse array of responsibilities, centralizing around collections of insurance payments provided to the clients for services rendered for ABA therapy services. The P2P Coordinator is responsible for effective communication and coordination with client(s), families and insurance companies to obtain the necessary information, payments, or follow-up for fulfillment of the account.
• P2P Manager will oversee the collection of outstanding credit and invoices to minimize loss per company policy.
• Create strategies to increase successful collections on outstanding debt.
• Run reports and analyze data on collections and share them with executive staff.
• Implement policies and procedures to avoid gaps and maintain a smooth-running department.
• Develop goals that complement the overarching business goals of the company.
• Communicate clearly to clients about payments or documentation received.
• Assist with job training for new employees.
• Provide direction and support for department staff to answer and resolve problems relating to patient accounts.
• Review and ensure that assigned work is completed accurately and in time by P2P Coordinator staff.
• Assist with special projects as assigned.
• Handle difficult or complex questions and escalated phone calls from patient(s)/families or insurance companies.
• Communicate backlogs, problems, and/or payor issues to leadership.
• Assist leadership with potential employee interviews.
• Conduct employee performance reviews.
• Ensure that any billing changes or follow-up procedures are relayed to staff.
• Monitor and report daily work for employees.
• Prepare and send P2P Coordinator productivity reports to leadership.
• Approve and manage employee time off requests.
• Approve timecards in the payroll system.
• Other duties as assigned, within skillsets and abilities.

• Requires a minimum of a Bachelor's, preferably in Health Services Administration, Healthcare Sciences, Business Administration or Finance.
• Minimum of 3-5 years of experience in a management role supervising or leading employees within a healthcare setting (Collections or Insurance preferred).
• Strong knowledge of policies and procedures relating to Patient Accounting activities, insurance adjudication, insurance claims and denials management.
• Strong knowledge of principles and techniques of patient accounting and billing including Common Procedural Terminology (CPT) and ICD-10 coding.
• Experience with Collaborate
  
  MD EMR and billing software programs.
• Ability to read Explanation of Benefits (EOBs) and insurance correspondence.
• Willingness to submit to drug and background screenings.
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Excellent managerial and financial skills.
• Exceptional organizational skills with…