Orthodontic Treatment Coordinator

Description

Role: Treatment Coordinator

Job Type: Full-time

Locations: Boca Raton & Boynton Beach

Pay Range: $22.00-$25.00/hr

A Treatment Coordinator's main priority is to not only be the best part of our patient's day, but to see their assigned patients in a timely manner, while creating the most special patient experience and connection. The Treatment Coordinator's main goal is to convert as many patients as possible.

• Responsible for seeing every consultation in your assigned column throughout the day. These consultations may vary between New Patient Exams, Observations, Conferences, Treatment Summaries, Re-Treat Exams, and Re-Exams.
• Responsible for making sure you complete all necessary duties from the previous consultation before moving on to the next patients, keeping your time limit to the allocated appointment time templated.
• Convert as many patients as possible into same day starts as SDS are part of our culture. If a patient cannot start same day, then it is your responsibility to schedule their next appointment before they leave the office!
• Must have a knowledge and understanding of all orthodontic appliances and procedures recommended throughout treatment. (Expanders, Bracket Types, Extractions/Exposures, Bite Cor rectors, Interproximal Reduction, etc.)
• Responsible for documenting all details from the consultations in the patient's chart.
• Responsible for writing up and reviewing financial arrangements, proposals and autopayments as well as taking down payments for your same day starts. You must be comfortable discussing/handling money and be very detailed when taking payments and what the terms cover prior to receiving final signatures from the responsible party.

Note:

this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.

• Excellent communication skills to present treatment plans to patients
• Ability to "sell" treatment plans to patients and successfully secure their start
• Ability to demonstrate reliability and responsiveness to patients and team
• General knowledge and understanding of orthodontic treatment plans and care
• Comfortable discussing financial arrangements and payment plans with patients
• Displays strong interpersonal skills and has a customer service mindset

• Prior orthodontic or dental treatment planning experience
• 1-2 years recent experience in orthodontic or dental setting

• Sitting, standing, walking for much of the day
• Manual dexterity Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations)
• Bending and reaching

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).