Guest Experience Specialist

Benefits

• Free Gym Membership
• Employee discounts
• Flexible schedule
• Opportunity for advancement

Jumptwist Ninja is hiring multiple Guest Experience / Front Desk team members to join our fast-paced, family-friendly gym. We need dependable, positive, and customer-focused people who can work weekday evenings and weekends. You’ll be the first impression of our gym: greeting families, supporting coaches, and keeping operations running smoothly.

• Welcome and assist members and new guests with a friendly attitude
• Answer phones, emails, and texts with professionalism and confidence
• Manage bookings, scheduling, and client communication
• Keep the front desk, bathrooms and spectator area clean, organized, and presentable
• Provide 5 star customer service at all times
• Be reliable, punctual, and flexible for shift coverage and events

• Strong communication skills (in person, phone, email, and text)
• Must love working with kids and families
• Dependable, respectful, and drama-free team player
• Positive personality with a professional, clean appearance
• Able to work weekday evenings and weekends
• Must pass a background check

At Jumptwist Ninja, customer service is our #1 priority. We’re a fun, energetic team where everyone’s contribution matters. If you’re positive, reliable, and ready to grow with us, we want to hear from you!

Job Type: Part-time

• Day Shift (Required)
• Night Shift (Preferred)

Boca Raton, FL 33487 (Required)

In person