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Insurance Escalation Specialist - Customer Experience Pro

Job in Boca Raton, Palm Beach County, Florida, 33481, USA
Listing for: Florida Peninsula Insurance
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
An established industry player in insurance services is seeking a dedicated customer service representative to handle complex issues and escalated calls.

This role offers a supportive and collaborative environment, with opportunities for career advancement and growth. You will be responsible for researching transactions, conducting quality reviews, and identifying trends to improve customer satisfaction. With a focus on making a positive impact, this dynamic position is perfect for those with strong analytical skills and a passion for delivering exceptional service. Join a team where your contributions truly matter and help shape the future of customer service in the insurance industry.
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