Operations Manager

Hours: 40 hours/week

Reports to: Managing Partner

About Baum Family Investments

Baum Family Investments specializes in single-tenant net-lease (STNL) commercial real estate acquisitions, operations, and long-term portfolio management. We work closely with tenants, brokers, lenders, and investors to evaluate opportunities, manage properties, and streamline all processes across the investment lifecycle. As we continue to grow, we are looking for an in-person Real Estate Operations Administrator to support the day-to-day administrative and operational needs of the business with strong organization, reliability, and attention to detail.

Position Summary

The Real Estate Operations Administrator will provide essential administrative and operational support across the business. This role is ideal for someone who is highly organized, detail-oriented, and comfortable supporting multiple tasks ponsibilities will include coordinating day-to-day communications, managing and implementing key operational processes, assisting with property-related tasks, preparing materials for marketing and investor needs, and supporting ongoing projects to help keep the company running smoothly.

Responsibilities

• Administrative Support
  • Manage scheduling, communication, and coordination with tenants, brokers, and lenders. Maintain organized digital filing systems for leases, contracts, due diligence, and lender documents.
  • Track deadlines, prepare meeting notes, and support follow-ups across deals and properties.
  • Draft professional correspondence and assist with documentation needs.
• Property Operations Support
  • Request photos, videos, inspections, broker updates, and site information for newly acquired or existing assets.
  • Coordinate maintenance or service requests by liaising with tenants, contractors, and vendors.
  • Monitor tenant obligations (rent, insurance, reporting) and maintain accurate property records.
• Marketing Coordination
  • Compile property data, photos, and tenant info for offering memorandums and pitch decks.
  • Manage version control and ensure marketing files are accurate, updated, and properly stored.
  • Gather property and business highlights to support marketing and investor communications.
• Investor & Deal Support
  • Assist in preparing investor decks, deal summaries, and property profiles.
  • Maintain investor lists, track outreach, and document communication status.
  • Draft investor updates and help maintain organized digital deal folders.
• Operations & Process Support
  • Maintain and update workflows: acquisition checklists, due-diligence timelines, closing processes, lease trackers, and property calendars.
  • Track key dates (rent increases, expirations, renewals, lender reporting, tax deadlines).
  • Provide general operational support as the business scales.

Qualifications

· 6–8 years of professional experience in operations, real estate support, administrative management, or a related field.

· Strong organizational skills with exceptional attention to detail and accuracy.

· Ability to manage multiple priorities and maintain composure in a fast-paced, lean environment.

· Confident communicator capable of interfacing with tenants, brokers, vendors, and investors.

· Proficient in Microsoft Office (Excel, Outlook, PowerPoint, Word) and able to learn new systems.

· Professional, proactive, and comfortable taking ownership of tasks with minimal oversight.

· Experience with commercial real estate, or investment operations preferred but not required.