Medical Receptionist

Become a part of our caring community and help us put health first

The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically, it works on routine and patterned assignments.

The Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.

Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

• Welcomes patients and visitors
• Assists patients, answering patients' questions
• Appointment scheduling
• Verification of insurances
• Collecting patient charges
• Excellent customer service and phone etiquette.
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

• High School Diploma or GED
• Prior experience in a Medical Office Setting
• Prior experience working Front Desk at a Medical Office
• Experience with eClinical Works
• Bilingual English and Spanish preferred, but not required

We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work‑life balance, growth, a positive and fun culture and much more.

Humana offers a variety of benefits to promote the best health and well‑being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities.

Interview Format: HIRE VUE. As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third‑party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision‑making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre‑recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre‑recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10‑15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5‑10 minutes. Your recorded interview(s) via text and/or pre‑recorded voice will be reviewed, and you will subsequently be informed if you will be moving forward to the next round of interviews.

Scheduled Weekly

Hours:

40

Pay Range:
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location…