Front Office Registrar – Physical Therapy & Rehabilitation Services

Join Our Team

Southwoods Health is seeking a professional and welcoming Front Office Registrar to join our Physical Therapy and Rehabilitation Services team in Boardman. As the first point of contact for our patients, you will play a vital role in ensuring a seamless and positive healthcare experience.

• Hours:
  
  Monday – Friday (32 hours per week)
• Shift details:
  Standard daytime hours; one evening shift per week until 7:00 PM is required
• Work-life balance:
  No weekends
• Compensation:
  Competitive benefits package

• Patient coordination:
  Manage front desk operations, including greeting patients and managing the reception area with a focus on exceptional customer service.
• Scheduling:
  Coordinate and schedule patient appointments efficiently within the physical therapy department.
• Communication:
  Handle high-volume phone inquiries, providing information and directing calls to appropriate clinical staff.
• Insurance verification:
  Perform insurance eligibility checks and authorizations to ensure accurate billing and patient coverage.
• Administrative support:
  Maintain accurate patient records and perform other administrative duties to support the multidisciplinary team.

• Experience:
  
  Previous medical office experience is preferred, though not required.
• Skills:
  
  Strong communication skills, attention to detail, and the ability to multitask in a busy clinical environment.
• Technology:
  Proficiency with basic computer systems and a willingness to learn EMR software.

Southwoods Health is a premier, physician-owned health system consistently ranked among the top in the nation for patient satisfaction. We offer a collaborative work environment where employees are treated with the same care and respect as our patients.

At Southwoods, "it's not just about the treatment, but how you're treated."

Location:

Boardman, OH | 32 Hours Per Week

Website: