Patient Service Representative​/Receptionist – Cardiology

Location:

Cardiology office, Boardman, Ohio.

Employment Type:

Full‑time.

Southwoods Health is hiring a Patient Service Representative for our Cardiology office in Boardman, Ohio. This role will provide a comprehensive, proactive, and patient‑first experience for patients and visitors, demonstrating outstanding customer service and interaction skills to facilitate patient needs while obtaining accurate demographic, financial, and insurance information.

• Perform patient registration and check‑in, co‑pay collection, insurance verification, and other associated arrival desk functions.
• Perform patient check‑out, including post‑visit instructions, follow‑up appointment scheduling, and managing clinical orders.
• Perform telephone triage and assist in the facilitation of provider instructions.
• Create a welcoming, friendly, and professional environment for patients and visitors through exceptional customer service.
• Collaborate effectively with clinical staff.
• Recognize patients’ rights and responsibilities and support them in performing job duties.
• Ensure all processes at the responsible physician practice maintain compliance with all regulatory agencies.
• Perform other duties as assigned.

• Training or courses in business office activities, computer skills, and medical terminology.
• Effective communication skills, critical thinking, and the ability to problem‑solve.
• Effective organizational skills, attention to detail, and accuracy.
• Maintain professional demeanor at all times, demonstrating strong ethical and moral principles.
• Cooperative work attitude toward coworkers, management, physicians, patients, and visitors.
• Basic skills in Microsoft Office, required.
• Medical receptionist experience, preferred.

Hours:

Full‑time.

Shifts:

Monday–Friday. Available shifts include 6:30 am–3:00 pm, 7:00 am–3:30 pm, or 7:30 am–4:00 pm.

At Southwoods, it's not just about the treatment, but how you're treated. #SWH

For more information and to apply, please visit our website: