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Head Teller​/Lead Customer Service Rep Mount Vernon, OH

Job in Boardman, Mahoning County, Ohio, USA
Listing for: CES Credit Union
Full Time position
Listed on 2026-01-04
Job specializations:
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 18 - 19 USD Hourly USD 18.00 19.00 HOUR
Job Description & How to Apply Below
Position: Head Teller / Lead Customer Service Rep Mount Vernon, OH

CES Credit Union in Utica, OH is looking to hire a full‑time Head Teller – Lead Customer Service Rep to provide assistance to our members and support our banking staff. If you have a talent for mentoring others and are interested in a leadership role in finance, read on!

Competitive wage of $19.00 per hour. Benefits include medical, dental, vision, short‑term and long‑term disability, life insurance, a 401(k) plan with company match, paid vacation, sick days, personal time, and paid federal holidays.

About CES Credit Union

Since 1952, we have grown to become a community‑based establishment dedicated to the financial success of our members and the communities we serve. We offer a close‑knit team environment and great benefits.

A Day in the Life of a Head Teller – Lead Customer Service Rep

As a Head Teller, you ensure members are satisfied by modeling excellent service, training new tellers, and assisting members with financial requests. You describe loan and credit options, proactively offer additional products, and resolve complaints calmly and professionally.
You act as the vault teller, responsible for counting, packaging, and controlling money, completing night deposits, and performing administrative tasks such as reviewing legal documents and compiling forms.

Qualifications
  • High school diploma or equivalent
  • Lending and cash handling experience
  • Customer service and sales experience
  • Experience in a leadership role
  • Proficiency with administrative tasks such as data entry and record management
  • Ability to use office equipment including fax, printers, and adding machines
  • Basic computer skills, including proficiency with Microsoft Word and Outlook
  • Excellent math skills

Previous banking experience is a plus.

Work Schedule

Monday – Friday, 8:30 am – 5:30 pm;
Saturday, 9:00 am – 1:00 pm.

How to Apply

If you feel you would be a good fit for this banking job, please fill out our 3‑minute, mobile‑friendly application
. We look forward to meeting you!

Location:

43080
Salary: $18.00 – $19.00 per hour

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