Ward clerk

Overview

The successful candidate will provide admin support, including maintaining good IT skills & recording of patient admissions, transfers and discharges on PAS & Nerve centre. To undertake reception duties for multi disciplinary teams including answering the telephone and relaying messages to clinical staff. Arranging appointments. To undertake general office administration duties including filing, using Mediviewer to retrieve medical notes and information, scanning & handling post.

Excellent communication skills and awareness of confidentiality. Booking patient transport. Working for our organisation We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres.

We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

• To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.
• To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
• To input data regarding all admissions, transfers and discharges onto Patient Administration System.
• To provide an efficient administration and clerical service to unit staff, visitors and patients.

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients?

You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way! What the Northumbria Way means for you:

• Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
• Support and connection through a variety of Staff Network groups
• A range of flexible working opportunities
• Generous annual leave and pension scheme
• Access to lease car and home electronics scheme (qualifying criteria applies)
• Opportunities to improve your professional development through our vast training programmes
• Access to savings scheme via salary sacrifice with Northumberland Community Bank