Tire & Battery Technician - Automotive

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member:
  Collaborates with team members to fulfil sales and service requests, educates other associates on tools, tasks, resources, mentors new technicians, and communicates and develops interpersonal skills for providing safe and efficient customer service.
• Be an Expert:
  Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, and of Point of Sale systems, phone and in‑person selling techniques.
• Be a Techie:
  Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training, adapting to new tools and encouraging others to use them.
• Be an Owner:
  Communicates equipment, tools, and supplies needs to TBC Lead; tracks and monitors returns and special orders; operates cash registers and processes transactions; works hands‑on in the physical area while maintaining accurate inventory, audit, safety, and compliance standards; reports TBC complaints, safety hazards, and problems with products, services, and work areas; completes paperwork, logs, and other required documentation; ensures merchandise is packaged, labeled, and stored in accordance with company policies procedures;
  
  identifies member needs, assists members with purchasing decisions, and resolves issues and concerns.
• Be a Talent Ambassador:
  Acts as a brand advocate by valuing the member’s experience in the TBC area, models high‑quality service and products, influences and inspires others with a supportive, team‑oriented style, understands roadblocks, and assists in training team members.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
• Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and other business partners to identify priorities, deadlines, and expectations; carry out tasks, communicate progress and information; determine and recommend ways to address improvement opportunities; adapt to and learn from change, difficulties, and feedback.

• Respect the Individual:
  Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and performs, helping to attract the best talent.
• Respect the Individual:
  Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Respect the Individual:
  Strengthens the team by helping develop and mentor others, recognizing others’ contributions and accomplishments.
• Act with Integrity:
  Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Act with Integrity:
  Acts in a selfless manner and is consistently humble, self‑aware, honest, fair, and transparent.
• Serve our Customers and Members:
  Delivers results while putting the customer first.
• Serve our Customers and Members:
  Makes decisions based on reliable information, balances short‑ and long‑term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strive for Excellence:
  Displays…