IT Support Specialist

This position will provide user support on company-supported computer applications and platforms, troubleshoot issues and advise on appropriate actions.

• Respond to requests for assistance in person, via phone and email
• Identify and escalate issues requiring urgent attention
• Track and route problems and document resolutions
• Install and configure application software and related hardware such as desktops, servers, and printers

• Associate Degree in Information Technology
• Active Directory experience

• Excellent oral and written communication skills
• Ability to handle stressful situations
• The ability to problem-solve alone and in a team environment
• The ability to remain flexible with assignment priorities

GROB offers a competitive wage as well as an excellent benefit package including vacation, health, prescription, dental, vision, STD, life, 401K, and shift premiums.

Applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.