Receptionist​/Customer Service Representative

Job Description

This is more than a front desk role; it’s your entry point into the insurance industry. As our Receptionist/Customer Service Representative, you’ll be the first friendly face or voice clients encounter while learning the business from the ground up. It’s an entry‑level position with a clear career path to grow into a Licensed Account Manager or Producer. If you’re motivated, organized, and eager to build a career, this role is the perfect place to start.

• Annual Base Salary Based on Experience
• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Hands‑on Training
• Mon‑Fri Schedule
• Career Growth Opportunities

• Greet clients in person and by phone, creating a welcoming experience
• Answer calls, route inquiries, and take accurate messages
• Assist with client service tasks such as payments, , and policy documents
• Provide administrative support to account managers and producers
• Keep the office organized and running smoothly (filing, scheduling, mail, supplies)
• Learn agency systems and processes (training provided)
• Support the team at community events and agency initiatives
• Grow into more client‑facing responsibilities as knowledge and licensing increase

• Positive, professional, and welcoming attitude
• Excellent communication skills (in‑person and phone)
• Organized, detail‑oriented, and dependable
• Quick learner with a willingness to grow into insurance roles
• Comfortable with computers (email, Microsoft Office; agency systems will be trained)
• Previous customer service or receptionist experience helpful, but not required
• Insurance license preferred but not required; we can help the right candidate get licensed

At GSP Insurance Group, we’re serious about coverage — and relaxed about everything else. We’re the kind of place where you’ll find top‑tier insurance advisors who actually care… and might be wearing flip flops while doing it. We protect what matters most to families, businesses, and individuals across Georgia and South Carolina — with tailored solutions, honest conversations, and a team that’s always got your back.

No stuffy suits. No corporate BS. Just real people doing meaningful work in a culture built on trust, community, and growth.

We believe in showing up as we are, doing the right thing every time, and having a little fun while we’re  you’re someone who values integrity, thrives in a team setting, and prefers a relaxed dress code with serious purpose — you’re gonna fit right in.