Manager, Carrier Sales Operations
Job in
Bluffton, Beaufort County, South Carolina, 29910, USA
Listed on 2026-01-27
Listing for:
Cable ONE
Full Time
position Listed on 2026-01-27
Job specializations:
-
Business
Client Relationship Manager, Business Development, Business Analyst, Business Management
Job Description & How to Apply Below
Employer Industry: Telecommunications Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Excellent benefits package including medical, dental, and vision plans starting immediately
- Paid time off including vacation, holidays, and personal/sick days
- 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
- Tuition reimbursement of up to $5,250 in the first year
- Flexible remote/hybrid work environment
- Manage a team of Customer Success Specialists and Offer Managers supporting the carrier account base
- Develop and implement strategies to enhance adoption, satisfaction, and retention of carrier partners
- Analyze data and metrics to identify opportunities and risks for carrier partners
- Establish and maintain relationships with key stakeholders and decision-makers at carrier partners
- Collaborate with cross-functional teams to advocate for carrier partners' needs and provide insights
- Bachelor's degree in business, communications, or a related field
- At least 5 years of experience in customer success, account management, sales management, or a similar role in telecommunications or related industries
- Minimum of 2 years of experience managing and developing customer success teams
- Strong knowledge of the telecommunications industry and its challenges
- Exceptional communication, interpersonal, and presentation skills
- Experience using CRM, NPS, MS Office, and other customer success tools and platforms
- Highly motivated, self-driven, and adaptable with the ability to work both independently and as part of a team
- Strong problem-solving, analytical, and decision-making skills
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