Finance Assistant and Operations Manager

FCW is seeking a highly organized, detail-oriented Finance Assistant & Operations Manager to support the

financial integrity and daily operations of our organization. This role is ideal for someone who thrives in a

mission-driven environment, enjoys both financial administration and operational coordination, and takes pride

in excellence behind the scenes.

• Strong attention to detail and organizational skills
• Self-motivated with the ability to manage multiple responsibilities
• Professional, positive, and team-oriented
• Strong written and verbal communication skills
• Ability to work independently and maintain confidentiality
  
  Proficient in Microsoft Office and Google Workspace; willing to embrace AI tools
• Working knowledge of bookkeeping and financial reporting
• Experience with donor management/CRM software preferred

• Enter invoices and receipts; process checks and credit card payments
• Process daily donations (online, mail, foundations, in-person)
• Prepare donor thank-you letters
• Prepare weekly deposits
• Reconcile bank and credit card accounts monthly with CFO
• Maintain accurate donor/contact records in CRM
• Process donation reminders and follow up on past‑due accounts
• Communicate with donors regarding declined auto‑payments
• Assist with financial tracking for fundraising events
• Collect all FCW mail on a daily basis
• Collect money from the donation receptionist desk containers every other week
• Cross‑train with CFO/Finance Director

• Assist leadership in placing and tracking volunteers
• Oversee receptionist recruiting, scheduling, and training
• Attend weekly staff meetings and provide updates

• Provide general oversight of headquarters operations
• Coordinate building maintenance and cleaning schedules
• Manage office supply and inventory ordering
• Maintain phone system updates
• Maintain master calendar for facility and equipment use

• Answer phones, greet guests, and provide tours when the receptionist is not present
• Oversee bulk mailings (sponsorship and marketing)
• Oversee clothing bin collection volunteers
• Assist with fundraising events and micro-events
• Perform additional duties as assigned by the CEO/Executive Director