Optician Optical Manager

Provide friendly customer service with optical expertise.

• Develop the optical sales team with goals, brainstorming selling points and promotion.
• Respond to emails from vendors for insurance, services, products.
• Assist the Optical team lead with optical meetings.
• Provide coverage for the optical department, pretest department and front desk (if needed).
• Assist with training for new employees, especially developing optical training skills.
• Work with administration to update the Compulink schedule and Microsoft calendar with events, sales rep meetings and Proven IT meetings.
• Schedule staff in conjunction with the business office while keeping payroll budget low; develop team leads to initiate the schedule, then finalize with business office/HR.
• Share responsibility with HR/doctors in conducting annual reviews.
• Manage purchase orders with departments.
• Assist with Accounts Receivable if needed for both insurance and patient balances, coordinating with admin team members and billing service.
• Manage frame inventory with the optical department (Wave RFID tags), conduct monthly inventory of frames and troubleshoot purchase order issues, process returns, print tags, and perform troubleshooting.
• Organize the optical：約 pretest department in conjunction with the optical team lead.
• Participate in frame buying when needed alongside other optical team members; develop and keep the budget in coordination with the business office.
• Communicate with staff via Teams meetings regarding billing errors or system process improvements.
• Meet quarterly with doctors and the administrative team to promote practice development.
• Communicate with Compulink regarding issues or new ways to create efficiency.
• Ensure end‑of‑day processing and cash reconciliation.

Employment Type:

Full Time

Years of

Experience:

5 - 10 years

Salary: $28 - $32 hourly

Bonus/Commission:
Yes

Seniority level:
Mid‑Senior level

Job function:
Health Care Provider

Industries:
Hospitals and Health Care and Medical Practices

Location:

Blue Island, IL