Seasonal Client Service Receptionist

At H&R Block, we're passionate about helping others, and as a Seasonal Client Service Receptionist, you will make a significant impact in people's lives. By guiding clients to make confident, informed decisions about their finances, you will foster relationships that grow stronger year after year. Join us and focus on providing exceptional service that wows clients now and in the future.

• Answer phones and warmly greet clients with a friendly and inviting demeanor.
• Match clients with the most suitable tax professional according to their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain a clean and organized office environment in collaboration with team members.
• Complete other responsibilities as assigned.

• Experience in a fast-paced work environment.
• Previous customer service experience.
• Ability to handle multiple tasks efficiently.
• Strong organizational and time-management skills.
• Proficient in computer applications, particularly Microsoft Office.

• High school diploma or equivalent.
• Flexibility to work varied schedules and/or across multiple locations.
• Background in sales or marketing.

The pay for this position is $14.00 - $16.00 per hour, in accordance with local minimum wage laws. Pay decisions will depend on experience, education, skills, performance, and location. Successful candidates may be eligible for bonus opportunities, participate in various benefits such as medical and prescription coverage, and enroll in the H&R Block Retirement Savings Plan (401(k)), Employee Assistance Program, fitness programs, and receive discounts.

Additionally, you'll automatically be enrolled in Business Travel Accident Insurance and receive the Associate Tax Prep benefit.