Director of Product Program; Cookie Director

Director of Product Program

Are you our next Director of Thin Mints? Our our Coordinator of Carmel de Lites? Girl Scouts of Western Ohio has a fantastic opportunity to join our team as the Director of Product Program! This position will provide strategic leadership and direction for our annual signature product programs - Girl Scout Cookies and Fall Product. Our product programs annually offer more than 28,000 girls in our council the opportunity to become entrepreneurs, leading their own product programs and marketing efforts to reach their goals and raise money for their local troops!

From beloved Girl Scout brand cookies to dark chocolate sea salt caramels, our product programs provide Girl Scouts with a leadership experience that helps each girl build courage, confidence and character.

As a member of the Senior Leadership Team, the Director of Product Program will lead and execute a council-wide business skill development program for our four Council locations (Cincinnati, Dayton, Lima & Toledo) while meeting established programmatic and revenue goals. This position will serve as direct leader for a council-wide product program team including three program managers and a specialist that will execute the sales programs in each of our service locations.

The ideal candidate must be data-driven and comfortable manipulating large reports, analyzing data and using insights to respond to sales performance. Previous demonstrated experience in a management role responsible for benchmarking, forecasting, projections and setting overall sales strategy for large-scale events or high-volume programs is required. This role requires collaboration with multiple departments, both council-wide and national including information technology, marketing & communications and product operations.

Success in this role requires strong interpersonal skills, data analytics, effective communication, innovative thinking and customer orientation.

The role can be based out of Cincinnati, Dayton or Toledo.

• Lead the overall development of council-wide product program business plans that position the council to address local and national trends, align with organizational priorities and meet council programmatic and revenue goals.
• Implement management plans and systems to ensure the annual Girl Scout Cookie and Fall Product programs meet council program revenue goals, including forecasting, benchmarking, reporting, training, inventory management and payment processes.
• Manage and monitor the product program team, business plan and budget ensuring the department meets projected revenue and expenses.
• Provide leadership and oversight for all marketing and communication plans, ensuring that it meet the needs of all audiences, especially Girl Scout volunteers, families, girls and the public.
• Ensure the Girl Scout Cookie and Fall Product Program plans are implemented, working across departments to engage troops to achieve the revenue goal and provide a quality Girl Scout Leadership Experience.
• Create and develop easy-to-use processes, resources and training that increase service unit and troop volunteer engagement in the Girl Scout Cookie and Fall Product Programs in each region.
• Lead the development of easy-to-use processes, resources and training that increase service unit and troop volunteer engagement in the Girl Scout Cookie and Fall Product Programs in each region.
• Cultivate key community collaborations to achieve council program and financial goals for product program across the council.

• Marketing Skill
• Project Management
• Data Management and Analysis
• Innovative Thinking
• Organizational Operations

• Bachelor’s degree or equivalent work experience in the areas of business, marketing and management. Minimum of two years’ experience organizing and directing complex multi-faceted functions in marketing, sales and event planning or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
• Demonstrated experience directly managing a team of staff and/or volunteers.
• Ability to regularly work evening hours and weekends as needed during season.
• Ability to work in a team environment committed to contributing to the organizational goals.

This position is responsible for supervising the product program team.

This is a full-time position. The days of work are primarily Monday through Friday, but evening work is frequent and occasional weekend work will be required especially during product seasons. Hours of work will vary, depending on the support required by service units and time of year. Work schedules are flexible but will require the ability to pivot quickly to support the coverage needs of the team and department during peak seasons.

This position is eligible for teleworking up to two days per week after successful completion of onboarding and meeting the 90-day in-office…