Receptionist, Administrative​/Clerical

Job Summary

The Receptionist serves as the first point of contact for the Company, providing professional and courteous support to visitors, clients, applicants, and employees. This role is responsible for managing a high volume of incoming calls, directing inquiries appropriately, and performing a variety of administrative and clerical duties to support multiple divisions. The Receptionist also oversees tracking of key documents and deliveries, assists with office projects, maintains break room supplies, and provides backup support to the mailroom as needed.

This position operates Monday through Friday from 8:00 a.m. to 5:00 p.m.

• Answer and direct 50-100 calls a day on the Ring Central platform
• Filter questions and direct caller to the appropriate individual by asking a series of questions and using reference guides
• Greet visitors and vendors
• Greet applicants and provide them with appropriate pre‑employment documents
• Track paperwork – deliveries, payroll pick‑up, temporary badges, and rental equipment
• Provide support help to other divisions by assisting with tasks such as folding/stuffing projects, labeling, and creating welcome signs
• Stock and order break room supplies
• Serve as a backup to the mailroom when they are out of the office
• Work an 8:00 a.m. to 5:00 p.m. shift, Monday through Friday

• High school degree

• Professional presentation
• Excellent telephone skills and etiquette
• Excellent attendance
• Excellent customer service skills
• Warm, outgoing personality
• 1 year experience preferred
• Ability to interact effectively and in a supportive manner with people of all backgrounds
• Excellent attitude and an extraordinary service orientation
• Ability to work well under pressure
• Ability to multi‑task
• Ability to problem‑solve
• Ability to work accurately and efficiently
• Excellent organizational and time‑management skills
• Basic computer knowledge – proficient in Word and Excel
• Must exhibit confidentiality

This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

Salary: $15 - $16 per hour

Location:

Blue Ash, OH