Operations Director; Onsite

True Sense Marketing is a full-service, strategic, direct response fundraising agency and direct mail marketing company. We use insightful analytics, innovative strategies, and breakthrough creative execution to engage donors at every level in order to move them from transactional to transformational relationships with our nonprofit partners.

The Bloomsburg location of True Sense Marketing is currently seeking a skilled and motivated Operations Director to join our team. The ideal candidate will have a strong background in overseeing the daily operations of a direct mail, ensuring production targets are met by managing a team of workers, coordinating production schedules, maintaining quality standards, and troubleshooting any issues that may arise during the manufacturing process, while prioritizing safety and compliance with company regulations.

• Lead and motivate a team of production workers, assigning tasks and providing necessary training to maintain efficiency.
• Monitor employee performance, provide feedback, and address performance issues.
• Conduct employee evaluations and identify opportunities for development.

• Develop and execute production schedules to meet delivery deadlines and production targets.
• Monitor production progress and make adjustments as needed to optimize workflow.
• Coordinate with other departments, such as materials management and quality control, to ensure smooth production flow.

• Enforce quality standards by conducting regular inspections and ensuring products meet specifications.
• Identify and address quality issues promptly, implementing corrective actions when necessary.
• Collaborate with quality control teams to maintain product quality.

• Ensure adherence to all safety regulations and procedures within the production area.
• Investigate and report safety incidents, taking necessary corrective actions.
• Conduct safety training sessions for employees.

• Monitor the condition of production machinery and equipment.
• Coordinate scheduled maintenance and repairs to minimize downtime.
• Identify and report equipment malfunctions to maintenance personnel.

• Track production metrics, such as output, scrap rates, and efficiency.
• Generate reports on production performance and identify areas for improvement.
• Analyze data to identify trends and implement necessary adjustments to optimize production processes.

• Direct marketing mailing experience preferred
• Strong leadership and supervisory skills
• Excellent communication and interpersonal skills
• Understanding of manufacturing processes and production techniques
• Knowledge of quality control procedures
• Ability to read and interpret blueprints and technical documents