Shuttle Driver

shuttle driver – wyndham bloomington – mall of america hotel

hotel equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable shuttle driver.

base pay range: $17.00/hr – $19.00/hr.

transport guests in a prompt, friendly and courteous manner using safe driving practices.

• comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.
• remain calm and alert especially during emergencies or heavy hotel activity and handle complications from driving in the local community.
• listen, understand and respond immediately to customer and employee inquiries and requests for assistance. Greet customers with a friendly and sincere welcome.
• lift luggage, packages and boxes from cars, buses, vans and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.
• clearly communicate the features, and services of the hotel facilities.
• due to the nature of the hospitality industry, employees are required to work varying schedules to reflect the business needs of the hotel.
• ability to use a hand-held computer device.

• maintain cleanliness of the hotel vehicle by cleaning and washing it when appropriate.
• take vehicle for periodic servicing and fueling as required.
• assist in valet when necessary.
• assist other departments as directed.

• ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.
• sufficient manual dexterity in one hand to be able to load and unload luggage.
• ability to communicate effectively verbally and in writing in english sufficient to ascertain and document appropriate pick up and drop off points, etc.

desired software proficiencies: none.

supervisory responsibilities: none.

• high school diploma or equivalent — preferred.
• valid class ii driver’s license issued by the state in which the hotel is located — required. Provide evidence of insurability.
• no prior experience required. Prior driver, hospitality, bell person or door person experience preferred.

• frequency key: never – 0 hours; rare – up to 1 hour; occasional – 1-3 hours; frequent – 3-6 hours; constant – 6-8 hours.
Sitting - frequent
Walking - occasional
Climbing stairs - occasional
Crouching/bending/stopping - frequent
Reaching - occasional
Grasping - constant
Pushing/pulling - frequent
Near vision - constant
Far vision - constant
Hearing - constant
Talking - constant
Smell - occasional
Taste - rare
Lifting/carrying (lbs) - frequent (up to 50)
Travel - rare

• operation of van and other vehicles.

• team driven and values based culture
• medical/dental/vision
• vacation & holiday pay
• employee assistance program
• career growth opportunities/ manager training program
• reduced room rates throughout the portfolio
• 401(k) with company match
• employee discount
• flexible schedule
• referral program
• hourly rate: between $17 - $19

entry level.

part-time.

management and manufacturing.

hospitality.

references and contact details available upon request.