Kiehl's Keyholder; PT Mall of America

Who We Are

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business:
Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

Keyholder

At Kiehl’s we have a heritage of unwavering courtesy and good, old‑fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the nation.

If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s!

• Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team.
• Provide superior customer service standards and develop customer relationships that will result in repeat business.
• Execute short and long term plans to achieve goals in support of the store’s business strategy.
• Responsible for product and brand image presentation while maintaining a neat and organized store.
• Deliver a best-in-class experience to customers.
• Uphold standards of customer service excellence.
• Lead in productivity.
• Maintain regular attendance and timeliness for all scheduled shifts.
• Enforce company policies and procedures.
• Perform open and close procedures for the store.
• Provide training to new store employees.
• Effectively execute visual directives, education selling tools and customer service standards.
• Perform other job‑related duties as assigned.

Required Qualifications

• Retail and/or cosmetic experience preferred.
• Prior key holder experience preferred.
• Customer service experience.
• Communication skills.
• Analytical skills.
• Basic computer skills.
• Must be willing to work 2 closing shifts per week and 2 full weekends per month.
• High School Diploma or GED required.
• Must be 18 years or older.

Preferred Qualifications

• Bilingual:
  Spanish or Mandarin.

Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis.

• Salary Range: $17-$19
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting US Application Accomm

Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.