Casual Sales Ambassador - Mall of America

Casual Sales Ambassador - Mall of America

Weekly: 0-19 hours

Sales Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and demonstrations. They cultivate strong team relationships, contribute to overall shop excellence in both sales and operations, and consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back.

We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it’s providing personalized product recommendations or sharing your knowledge, you have the power to create a unique and memorable experience for every shopper.

For our Sales Ambassadors, it’s not just about selling soap – it’s about making a positive impact on the world, one bar at a time!

• Driving Sales: Use Store Force dashboard results and seek feedback to exceed sales goals, own your results, and grow your contribution to the store’s overall sales.
• Customer
  
  Experience:
  
  Deliver a world‑class customer experience, listen attentively, ask open‑ended questions, showcase product benefits, and leave the customer’s day a little Lusher.
• Building the Brand: Educate customers on our values (Fight animal testing, fresh cosmetics, ethical buying, 100% vegetarian, handmade, naked packaging) and spread the word through shop and community initiatives.
• Product Passion: Continuously expand product knowledge, stay up‑to‑date on ingredients and benefits, and make informed recommendations for each shopper.
• Development: Use Lush resources to improve sales techniques and product knowledge, support team growth, and raise sales.
• Diversity, Equity, Inclusion, and Belonging: Listen to team perspectives, foster a sense of eis you and recognise unique contributions.
• Time and Attendance: Be punctual, reliable, active in teamwork, prioritise wellbeing with breaks, and stay updated with company news.
• Visuals and Merchandising: Keep the store clean, organised and visually appealing to enhance theംബ shopping experience.
• Stock and Inventory: Adjust product displays in real‑time according to sales to improve experience.
• Policies and Procedures: Follow company standards for opening/closing, product integrity, respectful workplace, and health & safety.

• Excellent customer service skills
• usted flexibility to adapt to changing situations and priorities in a fast‑paced environment
• Passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate evenings, weekends, and holidays

• Consultation‑based customer service experience
• Problem‑solving skills to address day‑to‑day operational issues
• Teamwork experience
• Skincare or cosmetics background
• Cross‑cultural collaboration and DEIB or كال social justice training
• Fluency in Spanish, French, or other languages

Mall of America Pay

$16 – $16 USD

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