Assistant Store Manager Mall of America

Assistant Store Manager – Full Time – Mall of America

Join L'OCCITANE Group (B Corp) as an Assistant Store Manager and help create a peaceful, sustainable retail experience.

As an Assistant Store Manager, you will work closely with the Store Manager to orchestrate a sensory brand experience and uphold our commitment to sustainability and ethical practices.

• Be the Host:
  Foster a warm and inviting atmosphere that resonates with our brand values by implementing strategies to enhance the overall sensory experience for customers.
• Prioritize Guest
  
  Experience:
  
  Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences.
• Keep an Open Mind:
  Embrace feedback and grow from it, supporting our commitment to an open communicative culture.
• Let Success Drive You:
  Organize with the Store Manager to conduct regular training sessions to enhance product knowledge and customer service skills.
• Foster a Team Culture:
  Adjust management strategies to accommodate different communication styles and personalities within the team.
• Communicate with Care:
  Provide guidance and support to store staff, fostering a positive and inclusive team culture.

• Experience leading teams in retail or hospitality settings.
• Exceptional skills in guiding and communicating effectively.
• An innovative approach, especially in sales-focused atmospheres.
• Dedication to ensuring customer happiness, both inside and out.
• Familiarity with skincare, body care, and fragrance is beneficial.
• Prior clienteling experience is advantageous.
• Basic technological proficiency is necessary.

We are committed to the planet and support waste reduction initiatives, including in-store recycling, inventory management, and reducing single‑use plastics. We also promote refill products and heat targets.

The pay range is $19.57 to $22.50 per hour, depending on skills and experience.

Mid‑Senior level

Full‑time

Sales and Business Development

Personal Care Product Manufacturing