Cambria Front Office Manager

Cambria Front Office Manager page is loaded## Cambria Front Office Manager locations:
Bloomington MN - Cambria Hotel Bloomington Mall of America Minneapolis Airport time type:
Full time posted on:
Posted Yesterday job requisition :
R21049

Choice Hotels International, Inc (NYSE:

CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders.

The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit.

The ability to model Choice’s Cultural Values:
Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

The Front Office Manager is overall responsible for total hotel operations, strategy, and results. Develop and direct business plan strategies to meet and exceed the expectations of owners, associates, and guests.
** Salary Range*****:** $62,000 - $72,000 annual
*** Benefits we provide:
*** Employee discounts on thousands of hotels
* Enjoy a complimentary meal in the associate cafeteria during your shift
* Free Parking Day 1:
* Paid Vacation and Sick Time (MN Earned Sick and Safe Time)
* 8 Paid Holidays
* Paid Bereavement
* Paid Floating Holidays
* Employee Assistance Program1st of the month following 30 days of service:
* Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!
* 401(k) Retirement Plan
** Key Responsibilities
** Participates in the development and implementation of business strategies for the hotel which are aligned with Choice Hotels overall mission, vision values and strategies
· Develops and implements strategies for front office, bell stand, parking, concierges, etc. that support achievement of the hotel’s goals
· Monitors status regularly and adjusts strategies as appropriate

Manages the operation of the front office and related areas
· Creates the first impression by supervising the door, bell stand, parking, concierge and front office areas
· Develops and implements processes and procedures for assigned departments which support achievement of service and financial goals
· Participates in the preparation of the annual budget; monitors achievement of budget and takes corrective steps as appropriate
· Prepares and analyzes reports in order to develop an informative database for decision making and to communicate upcoming business throughout the hotel
· Analyzes business forecasts and maximizes productivity by adjusting schedules accordingly
· Ensures front desk handles billing and cash in accordance with hotel’s standards
· Plans and coordinates hotel housing activities by working closely with Sales, Catering, Housekeeping and other departments
· Ensures front office is in compliance with all hotel policy and procedures
· Develops and implements strategies and practices which support employee engagement

Develops and recruits the human resources necessary to achieve hotel and Management Services’ goals
· Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel
· Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force
· Takes active role in recruitment and selection of qualified candidates
· Communicates performance expectations and provides employees with on-going feedback
· Provides employees with coaching and…