Barista

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Barista for the Wyndham Bloomington - Mall of America Hotel located in Bloomington, Minnesota.

$17.00/hr - $19.00/hr

Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Uses Starbucks checklists to insure that operational and cleaning standards are being met.
• Plays a leadership role in developing positive work experience for team members that results in a positive guest experience for customers.
• Plays an integral part in day to day operations and is familiar and comfortable with all task functions.
• Perform any general cleaning tasks using approved brand cleaning products as assigned by manager to adhere to health standards.
• Completes all assigned side work to include replenishing condiments and restocking side stands.
• Perform other duties as requested, such as answering telephones and handling special guest requests, and greet guests according to Starbucks guidelines.
• Attend required meetings.

• Ability to provide world class customer service, ability to provide high quality hand-crafted beverages adhering to recipes and presentation standards, and general knowledge of front of house food and beverage equipment.
• Must have basic knowledge of beverage preparation, service standards, guest relations and etiquette.
• Is familiar with and implements all procedures required by company policies and procedures.
• Maintains a positive attitude and open communication with other departments within the Company.
• Interacts positively with customers.
• Directly involved in training of all Baristas and ensures all proper training paperwork and classes are completed.
• Fills out and ensures correct completion of all daily and weekly checklists.
• Knowledge of the appropriate store setup.
• Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment.
• Ability to operate a keyboard and learn Point of Sale procedures.
• Must obtain any government required licenses or certificates. CPR certification and/or 1st Aid Training preferred. SERVSAFE is a plus or training related to HACCP.

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays.

• Team Driven and Values Based Culture
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industry: Hospitality

Referrals increase your chances of interviewing at Hotel Equities by 2x.