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Social Services Director

Job in Bloomington, Hennepin County, Minnesota, USA
Listing for: Monarch Healthcare Management
Full Time position
Listed on 2026-01-27
Job specializations:
  • Healthcare
    Healthcare Administration, Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 25.25 - 31.24 USD Hourly USD 25.25 31.24 HOUR
Job Description & How to Apply Below

Social Services Director Monarch Healthcare Management provided pay range

This range is provided by Monarch Healthcare Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.25/hr - $31.24/hr

Position Summary

The Social Services Director is responsible to plan, organize, develop, and direct the overall operation of the Social Services Department. This must be done in accordance with current federal, state, and local standards, guidelines and regulations, our established policies, and procedures, and as directed by the Administrator. The Social Services Director interacts with the residents, families, visitors, other facility staff, and community agencies during the admission and discharge process.

This position is responsible for patient assessments, care planning and supervising additional social services staff. Assists in development of policies regarding participation in facility planning for health and welfare services. Provides input to strategic decisions as related to social services areas of responsibility. Proactively plans and facilitates de‑escalation protocol with support of interdisciplinary team and can resolve escalated situations within facility.

Essential

Responsibilities And Duties Admission Process and Discharge Planning
  • Accepts admission referrals and obtains the required information.
  • Gives tours of facility to prospective residents/families and distributes information about the Rehabilitation Center.
  • Makes referrals as needed for pre‑admission screening and pre‑admission physician visits.
  • Obtains pre‑admission screening approvals from appropriate counties.
  • Assists residents/responsible parties with completing required admission paperwork and forwards information to Corporate Office on a timely basis.
  • Maintains resident records by entering admission summary, quarterly notes, interaction with resident, etc. into medical record per facility policy.
  • Assists residents/responsible parties with applications for financial assistance from appropriate government agencies as necessary.
  • Develops, maintains and documents ongoing discharge plans for each resident.
  • Completes the Social Services discharge summary in coordination with the interdisciplinary team.
  • Make referrals to appropriate home health agencies as requested by resident/responsible parties.
  • Assists with obtaining needed home health equipment.
  • Maintains knowledge of community resources and utilizes these appropriately at the time of discharge planning.
Overall Operations of the Social Services Department
  • Assumes authority, responsibility and accountability of directing the social service department.
  • Completes necessary evaluations for other social services personnel.
  • Participates in facility surveys (inspections) made by authorized government agencies.
  • Delegates administrative authority, responsibility and accountability to other social services personnel as deemed necessary to perform their assigned duties.
  • Attends department head meetings.
Communication and Interaction with Other Staff, Families, Residents, Community Agencies and Visitors
  • Assists resident/families with adjustment to facility placement.
  • Accepts placement referrals from community agencies or individuals.
  • Acts as liaison between residents/families and the facility staff for concerns, questions, and in particular, personal needs.
  • Visits 1:1 with residents to assess psychosocial needs and to provide reassurance and support.
  • Tells residents/families of the right to make advanced directives and decisions about treatment as well as other rights.
  • Supports residents/families in the grieving process.
  • Tells residents/responsible parties of change in roommate.
  • Encourages family involvement and support.
  • Provides support, encouragement and information to residents that have psychosocial needs or problems.
  • Communicates to appropriate facility staff the psychosocial needs and problems of each resident.
  • Makes referrals to community individuals or agencies to meet psychosocial need.
Participation in the Interdisciplinary Patient Care Planning Team
  • Completes a Patient Health Questionnaire (PHq-9) and Brief Interview for Mental…
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