Part-time Tasting Room

Join an award-winning experience. Oliver Winery, recently named the #2 tasting room in the U.S., is seeking outgoing, guest-focused team members to help deliver exceptional hospitality. This part-time position starts at $13/hour plus tips averaging $5–$7/hour
, with opportunities to learn about wine and be part of a nationally recognized team.

POSITION SUMMARY:

This position is responsible for ensuring that customers have a positive and memorable experience at Oliver Winery by serving and sharing knowledge of wines and assisting customers.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Greets customers promptly and courteously.
• Creates a welcoming environment for the customer by assisting, as well as quickly responding to customer inquiries and needs.
• Guides customers to wines they enjoy.
• Assists with setup and cleanup of daily operations and special events.
• Stocks wine and retail merchandise in the tasting room.
• Assists with quarterly inventory and accurately performs money handling procedures.
• Offers tours of the winemaking facility.
• Additional duties, as assigned by the Management.

Requirements

QUALIFICATIONS/REQUIREMENTS:

• Must be able to work flexible shifts and schedules, primarily weekends. Weekend availability is a must.
• Must be able to lift and carry up to 50 pounds.
• Must be able to stand, walk, lift and bend for up to 8 hours a day.
• Must be able to possess an Indiana Bartender’s Permit.
• Experience in retail or customer service.
• Excellent written and verbal communication and interpersonal skills.
• Solid math skills.
• Because of the nature of this position, must be at least 21 years of age to apply.

SUCCESS FACTORS/JOB

COMPETENCIES:

• Able to perform quality work efficiently with minimal supervision
• Able to participate in team-oriented problem solving.
• Able to be responsive and flexible at last minute requests.
• High attention to detail.
• Accept direction and constructive criticism from others.
• Interact well with customers and vendors, as well as fellow employees and winery managers.
• Exhibit interest and appreciation for wine.
• Take ownership of responsibilities.
• Willingness to communicate in a persuasive and constructive manner that leads to positive change.

Members of our Hospitality team will also possess the ability to:

• Actively, passionately seek out knowledge of wine and the Oliver wine portfolio
• Provide the highest level of service to customers, vendors, and fellow employees.
• Engage and build strong relationships through active listening and clear, thoughtful communication and teamwork.
• Be flexible and responsive in a fast-paced customer-focused environment.

In addition, all successful winery employees will be able to:

• Use your attitude and effort to contribute to a positive work environment.
• Be thoughtfully engaged and do your best work. Every day.
• Model the winery values:
  Respect People, Expect Quality, Think Differently, Get Stuff Done.

PHYSICAL DEMANDS/WORK ENVIRONMENT:
This position requires the ability to stand, walk, lift and bend for up to 8 hours a day. You will also need the ability to lift and carry up to 40 pounds when working on the retail floor.

PERFORMANCE STANDARDS:
Annual performance review conducted by Management.

Typical Schedule:

Shift availability and length varies, dependent on the season and Hospitality needs. Shift length typically varies between 5-8 hours and the typical schedule will be 10-20 hours per week mostly on weekends (Fri-Sun) until 9pm.

FLSA Classification:
Hourly, Part-Time, Non-exempt

EOE