Assistant Operations Manager

Overview

Office Pride Commercial Cleaning Services is looking for a motivated, high energy multi-functional Assistant Operations Manager. Evening shifts are required.

Reports To:

Branch Manager

Supervises:
Team Leads and/or Frontline employees

• Daily Operations:
  Support and assist in the daily management of operations and staff supervision. Fill in for call-offs as needed.
• Client Relations:
  Facilitate communication of client concerns with staff, ensure complete remediation, and provide updates on service delivery to the Operations Manager.
• Scheduling:
  Aid in scheduling staff shifts, modifying schedules as changes occur.
• Inventory & Supplies:
  Assist in tracking inventory, enforcing policy adherence, and ordering cleaning supplies as needed.
• Quality:
  Participate in quality control checks and report findings to the Operations Manager.
• Staff Management:
  Help with training new employees on cleaning procedures and safety protocols.
• Training:
  Ensure staff is trained in safety practices and emergency procedures.
• Reporting:
  Assist in preparing reports for operations management regarding staffing and performance metrics.
• HR Data:
  Maintain records of employee attendance & PTO requests.
• Support Services:
  Provide support to staff by resolving day-to-day operational challenges.

• Organized
• Team player
• Credible
• Report Accurately
• Problem Solver
• Confident
• Customer Focused

• 3-5 years of experience in a management role or similar (Preferred)
• 3-5 years of professional janitorial experience (Preferred)
• 1+ year(s) customer service experience (Preferred)

• Job Types: Full-time, Day-Time and Evening
• Benefits:
  Paid time off, 401k
• Schedule:
  
  Day shift, Evening shift, Monday to Friday, Night shift, On call, Weekend availability
• Experience:
  
  Janitorial experience: 3 years (Preferred);
  Customer service: 1 year (Preferred);
  Leadership: 3 years (Preferred)
• Work Location:
  
  Multi Site