Part-Time Hotel Night Auditor, IU Dining and Hospitality

Night Auditor – IU Biddle Hotel

Indiana University (IU) Dining and Hospitality offers a dynamic, creative, collaborative environment in which motivated employees can expand their skills as part of a team while providing exceptional guest experience. Through positions in campus dining, catering, retail operations, and the hotel, employees can develop skill sets that open career opportunities on campus and beyond.

The 189-room IU Hotel and Biddle Conference Center is the largest hotel in Bloomington and the only hotel on the IU Bloomington campus. Guests enjoy upscale, convenient accommodations and parking and first‑rate amenities, including the onsite Vault Pub, bowling, Starbucks, international food from local restaurants, and more—all while staying in the heart of campus, steps away from the best dining, shopping, arts and entertainment, and nightlife on campus and in the city of Bloomington.

• Runs nightly database maintenance and end of the day reports, compiling statistical data and financial transactions conducted in the Biddle Hotel
• Verifies and balances all daily financial transactions, including guest accounts, credit card payments, and cash receipts
• Investigates and resolves any discrepancies or imbalances in financial records
• Acts as the key point of contact for the hotel and building in the absence of hotel and front desk manager, resolving guest concerns, and responding to urgent situations as they arise
• Works as an overnight building manager, completing building rounds and ensuring doors and areas are secure such as kitchens, storage rooms, mechanical rooms, exterior doors, as well as meeting and events spaces
• Responds to and documents any security incidents or emergencies in accordance with hotel policy
• Ensures all doors and access points are secured during appropriate hours
• Provides frequent and direct contact with the public both on the phone and in person
• Performs late-night guest check‑ins and early morning check‑outs efficiently and courteously
• Handles new reservations and reservation modifications
• Addresses guest concerns, complaints, and emergencies promptly and professionally, escalating issues to management when necessary
• Performs other administrative tasks and duties as assigned by management

Required:

• High school diploma or equivalent (such as HSED or GED)

Preferred:

• Previous hotel experience or night audit role

Required:

• Proficient communication skills
• Ability to work overnight shifts, weekends, and holidays
• Excellent written and verbal communication skills
• Exceptional customer service and interpersonal abilities
• Ability to work independently and make sound decisions in a fast‑paced environment
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable

This role requires the ability to effectively communicate both verbally and orally in the English language and to operate a computer and other standard office productivity equipment. Must be able to lift up to 25 pounds. This role requires the ability to stand for long periods of time. The person in this role must be able to perform the essential functions with or without an accommodation.

$17.00 per hour

Friday and Saturday from 11 PM – 7 AM

Hours/days subject to change based on business need

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long‑term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Telephone: 812‑856‑1234