Patient Care Coordinator; Administrative Assistant

Patient Care Coordinator - Bloomington, IN

Hourly Rate: $15.00/hr.

We Offer a Comprehensive Benefits Package, Which Includes

• Paid Time Off (PTO)
• Full medical benefits
• Paid Holidays
• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
• Employee Engagement through Nectar – Recognition and rewards program
• 401(k) (Non-Matching) Retirement Plan

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

• Administrative Support:
  Perform a range of office tasks efficiently
• Patient Assistance:
  Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management:
  Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales:
  Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication:
  Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance:
  Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing:
  Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment:
  Maintain a clean, welcoming workspace.

High School diploma or equivalent

Preferred: 2 years' experience in office administration, sales, or customer service

Proficiency in MS Office

Flexible to work varying hours

• Customer service orientation
• Team Player
• Self-motivated, organized and decisive

Join Beltone and grow professional in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.