Business Lending Associate

At IU Credit Union, we find meaning in our work as we witness the positive impact our efforts have on our members’ lives. Our caring culture transcends the organization and is an inherent aspect of how we operate. We have genuine concern for our members and for one another, fostering a sense of belonging and support. Through various community outreach programs, volunteering initiatives, and partnerships with local organizations, our Credit Union team participates in building a stronger community that extends our impact beyond financial transactions.

We are honored to be named one of the Best Places to Work in Indiana
. We hire individuals with a broad range of backgrounds and experiences and invest in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. A career at IU Credit Union can provide many different paths for you to learn, grow, and make a difference.

The Business Lending Associate serves as the first point of contact in the Business Lending Center, providing exceptional service to members and vendors while supporting all aspects of the business lending process. This position is dedicated to providing end‑to‑end lending support, ensuring accuracy and timeliness through member assistance, documentation collection, correspondence preparation, and communication management.

• Serve as first point of contact in the Business Lending Center; greeting and assisting members and vendors
• Provide comprehensive lending support, including word processing, spreadsheets, loan correspondence, internal memorandums, and internal reports
• Perform pre‑closing administration, including documentation, appraisal orders, title work, flood zone determinations, and funding transactions
• Facilitate communication and coordination of loan closings with all involved parties, including vendors and members
• Perform post‑closing administration, including file maintenance, imaging/indexing into system, database entry, vendor payments, recording documents, and UCC filings
• Provide prompt, professional responses to member and loan officer inquiries via phone and email
• Provide ongoing monitoring of insurance tracking, maturity tracking, and technical exception management
• Assist with maintaining business loan file record keeping and filing systems, both paper and electronic
• Contribute to team projects

• One year experience in financial services industry that includes familiarity with appraisals, title work, and lending compliance requirements is preferred
• Excellent member service focus and interpersonal skills
• Strong organizational skills with attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to successfully multi‑task and accurately complete time‑sensitive work in an environment with shifting priorities
• Commitment to confidentiality with proven track record of strong performance in quality, service, and productivity
• Proficiency in Microsoft Office, including the ability to create templates and spreadsheets
• Ability to proficiently and quickly learn multiple software systems