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Customer Service Rep - Bloomington
Job in
Bloomington, Monroe County, Indiana, 47401, USA
Listed on 2026-01-22
Listing for:
Lincare Holdings
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Conva Care Services Position
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS- Communicates with customers via inbound and outbound manual calls
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enter customer orders in computerized system
- Verifies and updates demographic information such as insurance, address and telephone number in computerized records
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