Bloomington- Counter Sales

Position: Bloomington- Inside Counter Sales

Join to apply for the Bloomington
- Inside Counter Sales role at Connor Co.

Description

Connor Co., a company rich in history, currently has an available Inside Counter Sales position in Bloomington, IL
. We seek a career-minded person looking for a long-term position with a great company.

Candidates Must Be Available To

• Pass a pre-employment drug test and background check.
• Be available to work from 7:00 a.m. until 4:00 p.m., Monday through Friday.

Principal Accountabilities

• Ability to read blueprints/schematics
• Accurately interpret customer needs and work with the customer and outside sales team to offer appropriate solutions to satisfy requirements.
• Answer customers’ questions about products, prices, availability, product uses, and credit terms
• Arrange and direct delivery of products
• Assist outside salesman with quotes, orders, and submittals/O&M’s
• Attend industry trade shows and product training
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Emphasize product features based on customers’ needs and technical knowledge of product capabilities and limitations.
• Enhances the organization's reputation by accepting ownership for accomplishing new and different requests
• Ensure timely order processing and confirmation of orders
• Enter sales orders into the Eclipse system and pick customer order tickets.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates
• Follow-up on estimates and bids submitted to customers
• Handle incoming customer requests for quotes and product information (equipment specifications, applications, and accessories)
• Identify prospective customers or develop territories by using business directories, following leads from existing clients, participating in organizations, and attending trade shows and conferences.
• Manage assigned customer orders from origination to delivery
• Merchandise and stock products on displays and in self-service areas.
• Monitor market conditions, product innovations, competitors’ products, pricing, and sales.
• Occasionally visit job sites to troubleshoot problems that can’t be resolved over the phone.
• Participate in organizations, trade shows, and conferences.
• The position can require after-hours phone calls from customers and occasionally opening up the shop for customers.
• Process warranty claims
• Provide the Branch Manager with reports or additional tasks as requested
• Provide customers with product brochures or catalogs
• Provide information on the full range of products and programs offered by the company to the customer
• Provide post-sales follow-up as required
• Provide technical support, including monitoring shipping, delivery, and return status, as required.
• Recommend products to customers based on customer’s needs and interests
• Serves customers by understanding and resolving or forwarding complaints
• Work with customers, outside sales, and internal/external suppliers to resolve issues as they arise
• Work with other departments to answer questions (i.e., factory, warranty, finance, etc.)
• Perform other duties as requested.

Minimum Education /Experience Required

• High School Diploma or its equivalent

Knowledge, Skills, Abilities Required

• Experience with plumbing and HVAC preferred but not required
• Ability to learn Eclipse software
• Ability to perform assignments with minimal supervision and under tight deadlines
• Critical thinker—using logic and reasoning to identify alternative solutions
• Mathematical reasoning—ability to choose the correct method or formulas to solve the problem
• Must be able to determine and prioritize workload
• Must be very detail-oriented and focused for accuracy
• Must have strong interpersonal communication skills
• Must maintain a patient and professional attitude while managing a busy workload

Equipment Used

• PC, Calculator, Fax, Telephone, Photocopy Machine, and Forklift

Working Conditions

• Normal warehouse environment
• Exposure to varying weather conditions and temperatures in the warehouse and on the loading dock.
• Physical strength to lift 50 pounds regularly and up to 75 pounds occasionally.

Benefits

• Medical
• Dental
• Vision
• Voluntary Term Life
• Medical & Dependent Care Flexible Spending accounts
• 401k
• Paid Time Off (PTO)
• Holidays-8 paid days

Benefits covered 100% by Connor Co. for full-time employees include:

• $10,000 in life insurance
• Short-Term Disability
• Long-Term Disability

We are not accepting applications in person. To apply online, please visit us at:
Connor Co. Career Opportunities. No phone calls, please.

At Connor Co., people make a difference!

EOE

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